When you make a payment using Coinbase, you will need to send us the transaction ID (transaction hash) following the steps bellow:
- Open Coinbase.
- Go to My Assets.
- Choose the cryptocurrency you used for the payment. In this case, simply select Bitcoin.
- Go to Primary Balance and choose your transaction.
- Click on Block Explorer.
- Once you open the link, you will find the transaction ID (Hash ID).
- Copy the transaction ID (Hash ID) and send it to us.
You can also check the video bellow: